Last updated: 16 October 2026
This page explains how mylibook.com decides what to write, how claims are checked, and what happens when something is wrong. It applies to every guide, review and explainer on the site.
Choose topics from reader questions
Topics come from what readers actually ask. Most messages are about first deposits, minimum amounts, and why a withdrawal is held up. If several people ask the same thing, it becomes a page.
I spent nine years as a retail-bank branch teller in Mississauga, so I start from the paperwork side. A deposit limit, an identity check and a payout rule are familiar ground for me, and that shapes which questions this site takes on.
Check every claim on a real account
Before a guide is published, I open a real account and walk through each step myself. I note the fee shown at the till, the wording on the identity request, and how long a live-chat reply takes. If a step cannot be repeated, it does not go in.
Fees are stated in dollars up front, with the amount you would pay on a typical first deposit. Where a term is set by the operator and can change without notice, the page says so and links to the current terms.
Follow a fixed checking routine
Each page goes through the same sequence before it goes live:
- Write down the reader question in one sentence.
- Test the steps on a real account and save the screenshots.
- Compare the result against the operator’s published terms.
- Ask a second reader to follow the steps without help.
- Publish, then re-check when the terms change.
Name the sources you can see
Sources are the operator’s own terms pages, the payment screens shown during a deposit or withdrawal, and my own test notes. Where a health or support question comes up, this site points to ConnexOntario (1-866-531-2600, connexontario.ca), the Responsible Gambling Council Canada (responsiblegambling.org) and PlaySmart (playsmart.ca).
Keep operators at arm’s length
No operator pays for a page, reviews a draft, or sees it before you do. Commercial links are described on the Affiliate Disclosure page, and they never decide a verdict. If a site scores badly on payout speed or support, the page says that.
You can read more about who writes here on the author page, and about how the site is run on the About Us page.
Review pages when terms change
Every page is re-checked when an operator changes its terms, its fees or its payment methods. Beyond that, each page is reviewed at least once a year, and the date at the top changes when it is.
Corrections
If you find an error, tell us through the contact page. Include the page address and the sentence you think is wrong, and add a screenshot if you have one.
- What happens next
- I re-run the step on a real account and compare it with the operator’s current terms.
- If the error is confirmed
- The page is fixed, a note is added under the heading, and the updated date at the top is changed.
- If the error is not confirmed
- You get a reply explaining what the test showed, and the page stays as it is.
Corrections are marked with an updated date so you can see what changed and when. For rules on using this site, see the Terms of Use and the Privacy Policy.